Warranty Policy
Contact reseller for
items problems
Reseller test and
confirm problems
Reseller provide
after-sales service
12-Month Warranty
Each UMIDIGI purchased from an authorized reseller has a 12 month warranty from the date of purchase,
and our warranty covers all quality or manufacture related issues. It may be necessary for phones to be
send for testing to uncover any problem.
How To Return Your UMIDIGI Product
UMIDIGI products are sold through official resellers. Any warranty or return should be handled through the
company the device was purchased from. If you have any questions regarding this please contact the
reseller where you UMlDlGl device was bought.
Warranty Policy
Please, read this Warranty policies! it is very important
1. According to the official agreement, all after-sale support must be provided by the web-store where the
Customer purchased the device.
2. We are respecting our retailers Warranty Policy. lf a dispute arises, the policies of the web-store will
prevail over the policies of the manufacturer.
3. All UMIDIGI devices has 1 years of warranty, unless the Warranty Policy of the retailer say otherwise.
4. In the event of disputes between the vendor and the customer, UMIDIGI can serve as referee between
them. This rules only apply to the Authorized dealers
5. Authorized dealers - retailers who Immersed official permission to sell UMIDIGI devices. Such vendors
usually listed in the Buy section of our official web-site
6. UMIDIGI is not responsible for any promotions that the retailers running, unless it is joint promotion
running by UMIDIGI and the certain retailer. That usually mentioned on UMIDIGI's official web-site of
official Facebook page.
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